Your Privacy Matters to Us
We've built ulti33 around your trust. This privacy policy shows exactly how we collect, use and protect your personal information when you open an account, deposit via DANA...
How We Handle Your Information
When you join ulti33, we collect information needed to verify your identity, process deposits through DANA, OVO, GoPay and QRIS, and keep your account secure. We use encryption and industry-standard protocols to protect your data. We never sell your personal information to third parties. Your payment details remain confidential and are processed only to complete your transactions and comply with local regulations
in supported regions.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Questions About Your Privacy
Email Support
Reach our privacy team at [email protected] with any concerns about how we handle your data, account information or payment records.
Live Chat
Chat with our team directly through your account dashboard to ask about data retention, privacy settings or how your information is used.
Account Settings
Manage your privacy preferences, communication choices and data visibility directly in your ulti33 account dashboard anytime.
Privacy Standards We Follow
Encryption Standard
All data transmitted between your device and our servers uses SSL/TLS encryption, the same standard banks use to protect financial...
Regular Audits
We conduct regular security audits and penetration testing to identify and fix vulnerabilities before they affect your account or payment...
Compliance Framework
Our privacy practices align with international data protection standards and local regulations in supported Indonesian regions where we operate.
Limited Access
Only authorized team members with a legitimate business need can access your personal data, and all access is logged and...
Data Retention
We keep your information only as long as necessary to provide our service, process transactions and comply with legal obligations.
Breach Response
If a security incident occurs, we notify affected users promptly and take immediate steps to contain and remediate the issue.
What Sets Our Privacy Approach Apart
| Transparent Collection | We tell you exactly what data we collect and why, not hidden in dense legal text. Your account setup shows each permission clearly. |
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| No Data Selling | We never monetize your personal information by selling it to advertisers, brokers or third parties. Your data stays yours. |
| Payment Isolation | DANA, OVO, GoPay and QRIS payment details are processed through secure, PCI-compliant channels separate from your account profile. |
| User Control | You can update, correct or request deletion of your personal information anytime through your account settings or by contacting support. |
| Local Compliance | We respect Indonesian data protection requirements and regional privacy laws, ensuring your information is handled according to local standards. |
| Cookie Clarity | We use cookies only for essential functions like keeping you logged in and remembering your preferences, not for invasive tracking. |
| Third-Party Limits | Any third-party service we use (payment processors, analytics) is bound by strict confidentiality agreements and data protection clauses. |